Symptom
- The system has been scoped for Information Lifecycle Management and retention periods for business documents have been maintained.
- It is possible to flag specific documents to be excluded from this process when exceptions are required ?
Environment
SAP Business ByDesign
Reproducing the Issue
Cause
- The issue occurs when specific business documents need to be retained and excluded from automatic deletion processes due to exceptions or compliance requirements.
- The absence of proper configuration or use of the Overrule Retention Settings option can lead to unintended deletion of these documents.
Resolution
- Go to the Information Lifecycle Management work center.
- Access the Lifecycle Items view.
- Identify the Overrule Retention Settings option located above the table in the Lifecycle Items view.
- Input the new Overrule Residence End Date and Overrule Retention End Date.
- Save the changes.
For further details, refer to the Help documentation: Data Protection and Privacy in SAP Business ByDesign
See Also
Keywords
Exclude list, retention configuration, compliance requirements, document preservation, retention exceptions, retention periods, retention policy, document exclusion, lifecycle management settings, SAP ByDesign, retention adjustment, retention override, retention compliance, document retention, retention management. , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public