Symptom
The title Employment Profile Selection displays a number of tasks assigned to a specific user. However, when clicking to open the task, no information is displayed.
Environment
SAP SuccessFactors Onboarding
Cause
The affected user does not have the necessary Rehire permissions to view or perform such tasks.
Resolution
Confirm that the user is included in the Rehire Coordinator group under Onboarding Dynamic Groups.
If the user is already part of this group but still cannot see the pending rehires under Employment Profile Selection, the issue is most likely due to missing permissions.
- Please review and ensure that the user has all the required Rehire permissions as described in the following KBA: 3032103 - What permissions are required to perform Rehire Verification - Onboarding - SAP for Me
These permissions are not only required to view tasks under the Rehire title but are also essential for executing the full rehire process.
After granting the necessary permissions, test again using a new rehire candidate. (Previously added rehires may still not display correctly.)
Ensure that permissions are reviewed regularly when new users are assigned to the Rehire Coordinator role. For more guidance on configuring Rehire permissions, see: Permissions to Perform Pre-Onboarding and Onboarding Rehire Verification | SAP Help Portal
See Also
Keywords
employment, profile, selection, rehire, title, show, display, no, data, nothing, missing, task, blank, empty, user, access, onboarding , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
SAP Knowledge Base Article - Public