SAP Knowledge Base Article - Preview

3649392 - Error while retrieving a password for credential: ServerSignature

Symptom

  • When trying to generate a PDF document that contains a Digital Signature, an exception can be seen and the document is not generated
  • Testing the Digital Signature functionality with report FP_PDF_TEST_00 returns the following error:
    ERROR CODE       :     201,501
    ERROR MESSAGE    :
    Processing exception during a "Sign" operation.#Request start time: XXX XXX XX 00:00:00 UTC 2025#com.adobe.ProcessingException: com.adobe.ProcessingException: Error while retrieving
    ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: Error while retrieving a password for credential: ServerSignature(201,501). 


Read more...

Environment

  • SAP S/4HANA
  • SAP S/4HANA FOUNDATION
  • SAP ERP
  • ABAP Platform
  • SAP NetWeaver
  • SAP ERP Central Component
  • SAP Solution Manager

Product

ABAP platform all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP Solution Manager all versions

Keywords

Adobe Document Services, Digital Signature, ServerSignature, Error 201,501, SAP ADS, Credential Configuration, Signature Operation, FP_PDF_TEST_07, Forms Processing, ERROR CODE       :     201,501, com.adobe.ProcessingException: Error while retrieving, ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: Error while retrieving a password for credential: ServerSignature(201,501) , KBA , BC-SRV-FP , Forms Processing , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.