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SAP Knowledge Base Article - PreviewSymptom
The scoping question "Knowledge Base" was enabled in the Implementation Project, however users are not seeing any specific work center for it.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
menu, workcenter, workcentre, workview, WoC, WoV, menu, option, knowledged base, service_request, documents, documentations, pdf, image, screenshot, add-on, add-in , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SBS-AC , Agent Console Add-on , Problem
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