3649444 - Support Component for SAP SuccessFactors Recruiting Management (RCM) and Cloud Integration (CPI) issues

The purpose of this KBA is to help customers identify the correct Support Component for error situations when handling the SAP SuccessFactors Recruiting Management (RCM) module that connects to an Cloud Integration tenant (CPI) for data transfer. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP SuccessFactors Recruiting Management
• SAP SuccessFactors HCM Suite
• SAP Integration Suite
• Cloud Integration 

SuccessFactors, Recruiting Management, RCM, SFSF, Cloud Integration, CPI, HCI, API, RCM API, Integration Suite, Enterprise, Business Suite, Integration, Support, Case, Component, Integration Center, Job Requisition, Candidate, Applicant, Candidate Workbench, Applicant Workbench, Application, Job Application, Error, Email, Interview, Upsert, Job, SF_SFTP_To_RCM_Upsert, Standard, Custom, Package, Source, Destination, Sender, Receiver, Troubleshooting, Solution, Permission, Roles, Entities, POST, Business rule, ODATA API, Candidate, Profile, Performance, Interview, Recruiting API. , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-EML , Recruiting Emails and Notifications , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , LOD-SF-RCM-APP , Applicants and Job Applications , Problem