SAP Knowledge Base Article - Public

3649513 - How to verify the expiration date of the C4C X509 certificate

Symptom

This KBA explains how to verify the expiration date of the C4C X509 certificate.

Environment

SAP SuccessFactors HCM Suite

Resolution

  1. Go to C4C;
  2. Administrator > General Settings;
  3. Communication Arrangements > OData Services for Business Objects > View All > then:

NOTE: If the certificate is expired, you can re-generate and re-upload it by following the Generating X.509 Certificate in SAP Cloud for Customer and Configuring Destinations on SAP Business Technology Platform chapters.

See Also

ESCS Implementation Guide

Keywords

askhr, c4c certificate expiration, integration failure, error on line 1, start tag expected, '<' not found, btp destinations, java url adjustment, sap successfactors, employee central, ecs, connectivity issue, troubleshooting steps. , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , How To

Product

SAP SuccessFactors HCM Suite all versions