SAP Knowledge Base Article - Public

3649535 - Rehire does not appear in the Pre-Onboarding Rehire Verification due to error - Onboarding

Symptom

  • After successfully initiating onboarding for rehire from Recruiting, the rehire does not appear in the Pre-Onboarding Rehire Verification (first rehire check) card in To-Do list.
  • Error in backend log "Cannot invoke 'java.lang.reflect.Method.invoke(Object, Object[])' because 'setter' is null".

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate onboarding for a rehire from RCM
  2. The rehire does not appear in the Pre-Onboarding Rehire Verification (first rehire check) card in To-Do list

Cause

Pre-Onboarding Rehire Verification (first rehire check) task cannot be assigned to the responsible group due to incorrect responsible group configuration.

Resolution

Compare the responsible group settings in "Onboarding General Settings" with those in ONB2ResponsibilityConfig in "Manage Data". They need to be consistent.

Keywords

responsible group, recruiting management, first rehire check, integration issue, user disappears, java.lang.reflect.Method.invoke, setter is null, onboarding integration, Pre-Onboarding Rehire Verification, error during rehire, onboarding error logs, ONB2ResponsibilityConfig, Onboarding General Settings , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions