SAP Knowledge Base Article - Preview

3649559 - Users sync is disabled with error "Isec-014: unexpected exchange"

Symptom

Users are encountering the error message "ISEC-014: Unexpected Exchange". The issue occurs in the user settings within the email integration module.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer core applications all versions

Keywords

ISEC-014, unexpected exchange, user sync error, email integration, groupware settings, impersonation method, connectivity type, deprecated method, SAP Cloud for Customer, synchronization error. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

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