SAP Knowledge Base Article - Public

3649638 - Error message "Sorry, we can't find this file" would appear when accessing any of the Currency Conversion table in SAP Analytics Cloud (SAC) after 2025 QRC4 update

Symptom

  • Error message "Sorry, we can't find this file" would appear when accessing any of the Currency Conversion table in SAC system
  • This issue would occur on all users, including users with Admin role and Currency Conversion table owner
  • This issue would also occur newly created currency conversion table
  • This issue occurs after the 2025 QRC4 update
  • In har file tracing the process of opening the currency conversion table, error message "Provider not found [1204]" could be found out in the response of related request /api/v1/dataexport/ 

Environment

  • SAP Analytics Cloud 2025.21.5 

Reproducing the Issue

  1. Log onto SAC
  2. Navigate to Files-> Public-> Currency Conversions folder 
  3. Access any of these currency conversion tables saved in this Currency Conversions folder
    => Error message "Sorry, we can't find this file" would appear on all users who access this table
    => It has been verified this issue would occur on all users, including users with Admin role, and this issue even occur on the currency conversion table owner
    => In har file tracing the process of opening the currency conversion table, error message "Provider not found [1204]" could be found out in the response of related request /api/v1/dataexport/ 

Cause

This issue is under investigation by development.

Resolution

Solution:

Check the IDP / SAML mappings as described in Step 7 in the help document Enable a Custom SAML Identity Provider (Legacy Custom IdP) | SAP Help Portal?

Verify if the required "Groups = sac" attribute is correctly set as described in the document and example:

            <Attribute
                Name="Groups">
                <AttributeValue>sac</AttributeValue>
            </Attribute>

See Also

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Keywords

404 error, file not found, custom currency conversion table, SAP Analytics Cloud, My Files/Public, currency conversions folder missing, transport error, create conversion table, data preparation, datasets and models, import data connections. , KBA , LOD-ANA-ML , SAC Modelling , Problem

Product

SAP Analytics Cloud 1.0