Symptom
- Error message "Sorry, we can't find this file" would appear when accessing any of the Currency Conversion table in SAC system
- This issue would occur on all users, including users with Admin role and Currency Conversion table owner
- This issue would also occur newly created currency conversion table
- This issue occurs after the 2025 QRC4 update
- In har file tracing the process of opening the currency conversion table, error message "Provider not found [1204]" could be found out in the response of related request /api/v1/dataexport/
Environment
- SAP Analytics Cloud 2025.21.5
Reproducing the Issue
- Log onto SAC
- Navigate to Files-> Public-> Currency Conversions folder
- Access any of these currency conversion tables saved in this Currency Conversions folder
=> Error message "Sorry, we can't find this file" would appear on all users who access this table
=> It has been verified this issue would occur on all users, including users with Admin role, and this issue even occur on the currency conversion table owner
=> In har file tracing the process of opening the currency conversion table, error message "Provider not found [1204]" could be found out in the response of related request /api/v1/dataexport/
Cause
This issue is under investigation by development.
Resolution
Solution:
Check the IDP / SAML mappings as described in Step 7 in the help document Enable a Custom SAML Identity Provider (Legacy Custom IdP) | SAP Help Portal?
Verify if the required "Groups = sac" attribute is correctly set as described in the document and example:
<Attribute
Name="Groups">
<AttributeValue>sac</AttributeValue>
</Attribute>
See Also
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
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- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
404 error, file not found, custom currency conversion table, SAP Analytics Cloud, My Files/Public, currency conversions folder missing, transport error, create conversion table, data preparation, datasets and models, import data connections. , KBA , LOD-ANA-ML , SAC Modelling , Problem
SAP Knowledge Base Article - Public