SAP Knowledge Base Article - Preview

3649776 - SAP Desktop Agent activation shows "Logon successful" but tenant remains "Unregistered", 403 IP_NOT_ALLOWED

Symptom

  • While activating SAP Desktop Agent, the browser shows “Logon successful”, but in Desktop Agent Settings > Tenants, the status remains “Unregistered”.
  • Event Viewer Logs contain the error message: error ws: 403 error: IP_NOT_ALLOWED.


Read more...

Environment

SAP Build Process Automation

Product

SAP Build Process Automation 1.0

Keywords

Desktop Agent, SBPA, BPA, IRPA, Build Process Automation, Agent registration, Agent unregistered, Tenant, Tenant unregistered, 403, IP_NOT_ALLOWED, External IP Safelist , KBA , BPI-PA , SAP Build Process Automation , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.