SAP Knowledge Base Article - Preview

3649907 - Goods Return to Supplier error in Manage Footprint Results

Symptom

In Calculate Footprints app, footprint calculated with error business logs include:

  • Error: "No purchased product footprint found for product _ in plant _. Specify a value in the Manage Purchased Product Footprints app and calculate again. "
  • Information: "The CO2e per unit for the product _ is set to zero because the product quantity uploaded in business transactions is zero or adds up to zero. "

In Manage Footprint Results app, footprint items input/output have CO2e quantity and product quantity


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Environment

Sustainability Footprint Management

Product

SAP Sustainability Footprint Management all versions

Keywords

Goods return error, Sustainability footprint management, Goods return to supplier, Manage footprint results, CO2e missing, Purchased product footprint, Error status, Emission factor, Footprint item, Spend based, Average data. , KBA , SUS-PFM , Sustainability Footprint Management , Problem

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