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SAP Knowledge Base Article - PreviewSymptom
You notice that even though the flag Ignore DKIM and DMARC checks is set as Enabled in the email settings of your SAP Service Cloud Version 2 system, some inbound emails are still failing with the error message below:
- DMARC verdict failed
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Domain, Trusted, Trusted Domain, Envelope, Envelope-From, From, Email, Inbound, Inbound Email, DMARC Verdict, DMARC, Verdict, Failed, Failure, Error, Ignore DKIM and DMARC checks, Ignore, Channel, MTA Configuration, SAP Service Cloud Version 2, Version 2, V2, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To
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