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SAP Knowledge Base Article - PreviewSymptom
When creating a new appointment in the C4C system, the Server Side Integration (SSI) synchronizes the appointment into Exchange Outlook 365 with the calendar status set to "Free".
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
c4c, exchange outlook 365, calendar status, free, busy, server side integration, ssi, appointment synchronization, default calendar status, mailbox configuration, exchange admin , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
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