Symptom
- Email notifications for Recruiting Management are available in Admin Center > Recruiting Email Triggers
- On the other hand, these PM email notifications available in Email Notification Template Settings also works on RCM:
- Document Routing Notification
- Document Completed
- Document Due Notification
- Document Late Notification
- In Email Notification Template Settings, will Step Due Notification also works on Job Requisition to send email notification when current route step approver hasn't approved the requisition after certain number of days?
Environment
SAP SuccessFactors Recruiting Management
Resolution
In RCM implementation guide Configuring a Route Map for Recruiting, these dates in Route Steps are not being used in Job Requisitions:
- Start Date
- Exit Date
- Due Date
PM Form's uses this route step Due Date to send Step Due Notification. That being said, Step Due Notification cannot be used or will not work for Job Requisitions.
This can be raised as an enhancement idea via Customer Influence. See KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products detailing how this process works.
See Also
3156689 - Document Due and Late Notifications for Job Requisitions - Recruiting Management
2613470 - Document Routing Notification and Document Completed Notification usage in Recruiting Management
Keywords
route step due notification, recruiting management, email triggers, job requisition approval, step due functionality, route map configuration, recruiting email notifications , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
SAP Knowledge Base Article - Public