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SAP Knowledge Base Article - PreviewSymptom
You have added the Activities section within the General tab of the cases in the SAP Service Cloud Version 2, however, you notice that the option to create a Task is still not available.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Task, Tasks, Activities, Activity, Section, Case, Case Management, Cases, How To, Task Management, Feature, Case Type, Adaptation Mode, SAP Service Cloud Version 2, Version 2, V2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , How To
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