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3650023 - Unable to Select Linked Accounts After Logging into SAP for Me with Universal ID - SAP Universal ID (UID)

Symptom

  • Users are unable to select linked accounts after logging into SAP for Me with SAP Universal ID after migration.
  • Previously, users were prompted to select from linked accounts associated with the same email address.
  • User not display on the SAP Universal ID login page
  • Changing the login S-user is not possible


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Environment

Keywords

SAP Universal ID, SAP for Me, linked accounts, account selection, authentication, s-user id, p-user id, UID migration, SAP login issue, SAP Universal ID selector, sap universal id authentication, sap universal id changes, sap universal id troubleshooting. Shortened the explanation under the section "Cause".  Removed the sentence "Currently, user have to log out and log in again with a different user. As SAP enable sites with enhanced capabilities, it will be able to switch between users within an active session." I rephrased it and moved it to the section "Resolution" as it makes more sense. , KBA , XX-SER-UID , SAP Universal ID , Problem

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