3650024 - Time slot deletion notifications not sent to instructors

• Instructors are not receiving cancellation notifications upon time slot deletion.
• Notifications are received only when the entire class is deleted.

SAP SuccessFactors Learning

1. Create a class with multiple time slots >
2. Configure a primary instructor with a valid email >
3. Delete one time slot from the class's Agenda tab >
4. Observe that the notification is not received by the instructor >
5. Inactivate and then delete the class >
6. Observe that now the notification is received by the instructor.

One of the following prerequisites is not met:

1. Under Global Application Settings:
   1. Enable email: Enabled.
   2. Application Notification Admin Email: Must be populated with an email address.
   3. Automatically send Class Enrollment Update Email Notification on Time Slot deletion: Enabled.
2. Under the Class record:
   1. Ensure that there are users enrolled in the class.
   2. In the Details tab, under Email Confirmation for Admin-Initiated Actions, enable "Email confirmation to the Instructor".

1. Learning Administration >
2. Make sure the prerequisites are met >
3. Open the Class record >
4. Open the Agenda tab >
5. Delete one time slot >
6. The instructor will receive a new System Enrollment Notification.

KBA 2422545 - Notification with Cancellation Invite for Slot Deletions - SAP for Me 

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