SAP Knowledge Base Article - Preview

3650086 - Missing customer sort after converting story to new table in SAP Analytics Cloud

Symptom

  • After converting a story to the new table format, the customer sort is missing in view mode but still exists in edit mode.
  • The issue is observed inconsistently across different stories, where some stories retain the customer sort while others do not.


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Environment

  • SAP Analytics Cloud 2025.14.9

Product

SAP Analytics Cloud all versions

Keywords

missing customer sort, sap analytics cloud, new table format, view mode, edit mode, story visualization, inconsistent behavior, sort options, customer order, sap analytics cloud stories , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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