SAP Knowledge Base Article - Public

3650160 - Email notification - Document Routing Skip Notification

Symptom

How to trigger Document Routing Skip Notification?

When Document Routing Skip Notification is enabled, the email notification is not received 

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. In your instance, go to the search bar and search for "Email Notification Template Settings" 
  2. Search for "Document Routing Skip Notification" within the list of templates.
  3. Ensure the checkbox next to "Document Routing Skip Notification" is selected.
  4. Click on the "Document Routing Skip Notification" entry. On the right-hand side, you’ll see the configuration panel. Set the following:
    1. Email Subject
    2. Email Body
  5. Scroll to the bottom of the page and click Save to apply your changes.
  6. When the step is skipped, the notification is not triggered.

Resolution

This feature has been deprecated and is no longer supported.

See Also

Email Notifications Help Guide - Email Notifications | SAP Help Portal 

Keywords

SAP, KBA, Email Notifications, Performance Management, Document Routing Skip Notification, SF, PM , KBA , LOD-SF-PM-EML , Emails and Notifications , How To

Product

SAP SuccessFactors HCM Core 2505