Symptom
How to trigger Document Routing Skip Notification?
When Document Routing Skip Notification is enabled, the email notification is not received
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- In your instance, go to the search bar and search for "Email Notification Template Settings"
- Search for "Document Routing Skip Notification" within the list of templates.
- Ensure the checkbox next to "Document Routing Skip Notification" is selected.
- Click on the "Document Routing Skip Notification" entry. On the right-hand side, you’ll see the configuration panel. Set the following:
- Email Subject
- Email Body
- Scroll to the bottom of the page and click Save to apply your changes.
- When the step is skipped, the notification is not triggered.
Resolution
This feature has been deprecated and is no longer supported.
See Also
Email Notifications Help Guide - Email Notifications | SAP Help Portal
Keywords
SAP, KBA, Email Notifications, Performance Management, Document Routing Skip Notification, SF, PM , KBA , LOD-SF-PM-EML , Emails and Notifications , How To
Product
SAP SuccessFactors HCM Core 2505
SAP Knowledge Base Article - Public