SAP Knowledge Base Article - Public

3650177 - Failed to fetch 'failed' and 'incomplete' exam data in User Exam Data (CSV) report

Symptom

  • Only 'Passed' records are fetched in the User Exam Data (CSV) report.
  • It is not possible to fetch user's 'failed' and 'incomplete' exam data.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in to Learning Administration
  2. Navigate to Report > Assessment > User Exam Data (CSV)
  3. Type an item > Select Status: Both
  4. Observe that only 'Passed' records are extracted

Cause

This is expected system behavior.

Resolution

User Exam Data (CSV) fail/incomplete results require the items to be present in the user's learning plan.

See Also

2223394 - No failure data generated in the User Exam Data CSV report - SAP for Me

Reports Available for Assessments | SAP Help Portal

Keywords

exam data, user exam data, csv report, failed records, incomplete records, learning plan, assessment report, reporting data, data extraction failure, user exam analysis, expected behavior  , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions