SAP Knowledge Base Article - Preview

3650436 - Unable to login to CMS after BusinessObjects fresh installation using MySQL database

Symptom

  • Unable to login to Central Management Server (CMS) after BusinessObjects fresh installation using MySQL database
  • When trying to update the CMS database, error below appears :

"Failed to retrieve cluster name from the database. Reason: Table '<database_name>.CMS_InfoObjects7' doesn't exist.. "


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Environment

  • SAP BusinessObjects Business Intelligence platform (BI) 4.x
  • Supported MySQL database

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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