3650665 - SOW Bid approval paused due to missing custom field or approver permissions

• An SOW Bid went into approval paused status with the following error message:

Statement of Work is paused. One of the following conditions is true:

1. 1. Approvers have no approve/reject permission for the roles defined in the approval group.
   2. There is no approver with enough signature authority to approve this Statement of Work.
   3. There are no approvers assigned to the user role.

Please have your System Administrator do the necessary changes and then restart this approval.

• There is a Custom Field (CF) on the SOW Bid that determines the approver
• The Role in the approval level configuration is set as '(Role) (Statement of Work)' and the approval flow should be working accordingly

approval group role, approval group custom field, approver permissions, approval paused error, approval workflow, approval group configuration , KBA , BNS-FG-SOW-AP , Statement of Work - Approval , BNS-FG-CON-BE , Configuration - Buyer Enable , Problem