3650806 - Email Providers page to set up custom SMTP servers for sending SAP Customer Data Cloud emails (instead of the default gigya-raas.com) is not accessible - Recruiting Management

The customer wants to configure SAP Customer Data Cloud to send emails from their own domain, rather than using the default gigya-raas.com email address. To achieve this, they attempted to access the Email Providers settings as outlined in the Email Providers | SAP Help Portal guide. However, they found that the required configuration option is not available or accessible in their environment. 

SAP SuccessFactors Recruiting Management 

password reset email, sap successfactors recruiting, cdc-enabled instances, email template, manage recruiting settings, gigya-raas domain, email provider, sap customer data cloud, sender email address, external candidate authentication, recruiting notifications. , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem