3651065 - Custom MDF - Workflow group displaying duplicate approvers

• Workflow group page shows duplicate entries for the same approver in the membership list.

SAP SuccessFactors HCM Suite

1. Navigate to the "Manage Workflow Group" page.
2. View the membership of the dynamic workflow group.
3. Observe that the same approver appears multiple times in the list.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• The field used in the workflow group is configured as a dynamic group (specifically, hris_imInfo$domain).
• The hris_imInfo$domain field supports multiple values, resulting in a one-to-many relationship when querying user data.
• Each value associated with the user for this field appears as a separate entry in the membership list, causing duplicate entries for the same user.

1. The behavior is working as designed due to the one-to-many relationship of the hris_imInfo$domain field.
2. Refer to the group membership list page note: "Some users have multiple entries in the table, thus the discrepancies between member count and number of entries.
3. If the behavior does not meet requirements, consider modifying the filter criteria to avoid duplicate entries, such as using a user-specific filter instead of dynamic group criteria.

• Refer to: 3302906 - Duplicate Approvers in Workflow

workflow group, duplicate approvers, dynamic group, hris_imInfo$domain, sap successfactors, membership discrepancies, multiple entries, employee central, workflow membership, approver duplication , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , Problem