SAP Knowledge Base Article - Public

3651070 - Learning button not displayed under banner image in offline mode of the mobile app

Symptom

The Learning button is not displayed in the row of icons underneath the banner image when the SuccessFactors mobile app is opened in offline mode.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Open the SuccessFactors mobile app while offline >
  2. Observe that the Learning button is not displayed in the row of icons underneath the banner image.

Cause

The reported behavior is confirmed to be the expected functionality of the SuccessFactors mobile app.

Resolution

Users need to click on the right arrow located on the header to navigate to the Learning section. From the Learning section, users can access the desired content.

Engineering team's plans are underway to redesign the app interface to improve the offline learning experience and enhance accessibility to content.

See Also

SAP SuccessFactors Mobile Features

Keywords

lms, learning, sf, successfactors, button, offline, mode, mobile, app, banner, image, navigation, iOS, iPad, user, interface, header, arrow , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS , Learning Management System , Product Enhancement

Product

SAP SuccessFactors Learning all versions