Symptom
The Learning button is not displayed in the row of icons underneath the banner image when the SuccessFactors mobile app is opened in offline mode.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Open the SuccessFactors mobile app while offline >
- Observe that the Learning button is not displayed in the row of icons underneath the banner image.
Cause
The reported behavior is confirmed to be the expected functionality of the SuccessFactors mobile app.
Resolution
Users need to click on the right arrow located on the header to navigate to the Learning section. From the Learning section, users can access the desired content.
Engineering team's plans are underway to redesign the app interface to improve the offline learning experience and enhance accessibility to content.
See Also
Keywords
lms, learning, sf, successfactors, button, offline, mode, mobile, app, banner, image, navigation, iOS, iPad, user, interface, header, arrow , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS , Learning Management System , Product Enhancement
SAP Knowledge Base Article - Public