Symptom
- Custom schema in IAS is removed during user updates from external systems, such as SuccessFactors or other sources.
- Information stored in the schema is lost, preventing users from continuing to use applications reliant on this schema.
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Environment
Identity Provisioning Service (IPS)
Keywords
ias schema, overwritten schema, user update, identity provisioning service, ips, custom schema, schema loss, sap qir, sap quality issue resolution, ias patch operation, schema retention, resync job. , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
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