3651127 - Billing Date in "Manage Credit Memo Requests – V2" Automatically Resets to Month-End in SAP S/4HANA Cloud

• The billing date in the Fiori app "Manage Credit Memo Requests - V2" automatically resets to the month-end date based on the billing calendar defined in the customer master data.
• Attempts to manually change the billing date (e.g., to today's date) are overridden back to the month-end date.
• When using the VA01 GUI app, the billing date can be changed with a warning and still processed.

SAP S/4HANA Cloud Public Edition

1. Open the Fiori app "Manage Credit Memo Requests - V2".
2. Create a credit memo request.
3. Attempt to manually change the billing date to a date other than the month-end date.
4. Observe that the billing date automatically resets to the month-end date based on the customer's billing calendar.

The behavior is standard functionality in SAP S/4HANA Cloud Public Edition, where the billing date in the "Manage Credit Memo Requests - V2" app is derived from the billing calendar defined in the customer master data and cannot be permanently overridden manually within the app.

Workarounds

1. Use VA01 (Create Sales Order – GUI App):
   • Create the credit memo request using VA01 instead of the Fiori app.
   • The system allows manual entry of the billing date and issues a warning, but the date is not overwritten.
2. Use VA02 (Change Sales Document – GUI App):
   • If the credit memo request is initially created in the Fiori app, the billing date can be modified afterward using VA02 before billing is executed.

Credit memo, billing date, Manage Credit Memo Requests V2, Fiori, billing calendar, override, SAP S/4HANA Cloud, public edition, VA01, VA02, date reset, period end, standard behavior , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem