SAP Knowledge Base Article - Public

3651159 - Syncing external learners from IAS to SF LMS using identity provisioning

Symptom

Is it possible to sync users from IAS to LMS, with SAP IAS as the source and LMS as the target (synchronizing the user from the corporate IDP to IAS, and then to SuccessFactors Learning)?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Provision users from Corporate IDP to SAP IAS through IPS jobs >
  2. Provision users from SAP IAS to SAP SuccessFactors Learning via IPS jobs.

Resolution

While it is technically possible to sync users from IAS to SF LMS, our support scope and documentation cover the flow of users from SF LMS to IAS. This includes using the SCIM API to provision users into LMS, which is not supported by the Product Support Team. Our support team cannot assist with the setup or issues related to the flow of users from IAS to SF LMS. If you require assistance, please see the note below.

Identity Provisioning synchronizes users and groups between multiple supported cloud and on-premise systems, both SAP and non-SAP. 

For information on the provisioning systems available for use as source and target types, please refer to the documentations provided below:

Note: For assistance setting up the process of having LMS as the target with IAS/IPS as the source, kindly reach out to SAP Professional Services for further analysis and assistance on this request. Please refer to 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

See Also

Keywords

lms, learning, sf, successfactors, IAS, identity, provisioning, external, learners, user, users, synchronization, cloud, services, target, systems, source, integration, SCIM, API , KBA , LOD-SF-LMS-IAS , LMS IAS Integration for External User , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions