Symptom
- Custom widget does not work in SAP Analytics Cloud (SAC) mobile App.
Environment
- SAP Analytics Cloud (SAC) mobile App
Reproducing the Issue
- Log in to the SAC mobile App.
- Open the Analytic Application which contains custom widget.
- The custom widget can't be displayed.
- Try to access the Analytic Application with shellMode=embed in Safari, the custom widget can be displayed successfully
Cause
- The supportsMobile property of the custom widget is not set to true
Resolution
Refer to below document for supportsMobile property:
Keywords
custom widget, sac mobile app, ios, analytic application, embed mode, safari browser, sac tenant, widget display issue, sac analytic application, sac troubleshooting , KBA , LOD-ANA-AD-FRA , Analytics Designer Framework , LOD-ANA-MOB , SAC Mobile , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public