SAP Knowledge Base Article - Public

3651207 - Required date not reflecting for course in SF LMS

Symptom

The required date for a course item was updated after the course was assigned, but the updated required date is not reflecting in the system.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a course in the production instance without a required date and tag it to the Assignment Profile.
  2. Execute the changes to assign the course to all employees.
  3. Update the required date for the course item.
  4. Verify whether the updated required date is reflected in the system.

Cause

The required date was modified after the course was already assigned, hence the required date is not visible to the user.

Resolution

  1. Reassign the course to the affected users to ensure the updated required date is reflected.
  2. Note that users will receive two notifications: one for the removal of the course and another for the reassignment.

See Also

Refer to the SAP community link for additional guidance on managing notifications:

How to remove LMS notification for a particular set of users.

Keywords

required date, sap successfactors learning, course assignment, , notification management, reassignment, manual update, course, assignment profile, sap lms issue , KBA , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions