SAP Knowledge Base Article - Public

3651542 - Manual changes to Metric Lookup Table data in goals are overwritten by the system

Symptom

When making manual changes to the Metric Lookup Table data in the goals, the data is getting overwritten when the goal is saved with the auto-populated values defined in the goal plan

Environment

SAP SuccessFactors Goal Management 

Reproducing the Issue

  1. Edit Metric Lookup Table data in a goal
  2. Save the goal
  3. Reopen the same goal
  4. See that Metric Lookup Table data reverted back to default and the saved changes took no affect

Cause

When defining metric-lookup-table in goal plan xml file and using the <auto-population> element, the manual mode of this element is no longer supported in the Latest Goal Management. The system updates the auto-population results in real time. 

This is outlined in the Implementation Guide: Changes to Goal Plan Templates | SAP Help Portal 

Resolution

Remove completely the auto-population configuration from the goal plan template or change the mode to "auto" from "manual"

Workaround:

You can use a system rating scale as a replacement as it is described in the Implementation Guide: Automatic Rating Scale Population | SAP Help Portal 

  1. Apply a similar setup using the Rating Scale admin tool
  2. Add the following configuration to the goal plan template:
<rating-scale default ="true">
<rating-scale-id>The newly added rating scale name</rating-scale-id></rating-scale>

See Also

Keywords

KI2505, latest goal management, goals, goal, objective, sap successfactors, rating scale, metric-lookup-table, metric lookup table, MLT, auto-population, goal management, anomaly, changes not saved, overwrite, configuration, rating scale admin tool, manual, auto , KBA , LOD-SF-GM , Goal Management , How To

Product

SAP SuccessFactors Performance & Goals 2505