Symptom
When making manual changes to the Metric Lookup Table data in the goals, the data is getting overwritten when the goal is saved with the auto-populated values defined in the goal plan
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Edit Metric Lookup Table data in a goal
- Save the goal
- Reopen the same goal
- See that Metric Lookup Table data reverted back to default and the saved changes took no affect
Cause
When defining metric-lookup-table in goal plan xml file and using the <auto-population> element, the manual mode of this element is no longer supported in the Latest Goal Management. The system updates the auto-population results in real time.
This is outlined in the Implementation Guide: Changes to Goal Plan Templates | SAP Help Portal
Resolution
Remove completely the auto-population configuration from the goal plan template or change the mode to "auto" from "manual"
Workaround:
You can use a system rating scale as a replacement as it is described in the Implementation Guide: Automatic Rating Scale Population | SAP Help Portal
- Apply a similar setup using the Rating Scale admin tool
- Add the following configuration to the goal plan template:
<rating-scale default ="true">
<rating-scale-id>The newly added rating scale name</rating-scale-id></rating-scale>
See Also
Keywords
KI2505, latest goal management, goals, goal, objective, sap successfactors, rating scale, metric-lookup-table, metric lookup table, MLT, auto-population, goal management, anomaly, changes not saved, overwrite, configuration, rating scale admin tool, manual, auto , KBA , LOD-SF-GM , Goal Management , How To
SAP Knowledge Base Article - Public