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3651564 - Joule Base Entitlement – SAP Store Ordering Error: ‘We are unable to process your order’ (DCPCPS_015)

Symptom

When configuring base plan "Joule base entitlement" the error below is encountered:

We are unable to process your order. Please contact support (Code: DCPCPS_015)

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Environment

  • SAP BTP, Cloud Foundry runtime and environment
  • Joule

Product

Joule all versions ; SAP BTP, Cloud Foundry runtime and environment all versions

Keywords

Joule Base, Entitlement, SAP Store, Ordering Error, We are unable to process your order (DCPCPS_015), store, base, order, error, unable, process, Configure, configure joule base, encountered, encounter, SAP technical representative, support, purchasing, activation, account executive, SAP Account Manager, Executive, company, SAP Support, cannot, assist, SAP Store questions, contact, SAP Store team, directly, detailed, guidance, how to contact, SAP Store, assistance. , KBA , CA-JOULE-PRV , Provisioning , Problem

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