Symptom
When using the Simple Product Administration SOAP API to update attribute value translations, multiple attribute values sharing the same value in US English are translated regardless of the unique attribute value code provided in the request body. Translation updates occur for multiple products, including values that were not intended to be translated.
This issue is consistent across both "Test" and "Production" tenants. No errors are returned in CPI or CPQ during the API call execution.
Environment
SAP Sales Cloud CPQ
Reproducing the Issue
- Use the Simple Product Administration SOAP API to update attribute value translations for a specific product
- Provide the attribute value's unique value code in the request body
- Observe that translations are applied to multiple attribute values sharing the same US English value across different products, rather than being limited to the intended product.
Cause
This issue occurs when:
- Both attributes are attached to the same product.
- The attributes share the same attribute value.
Resolution
- The planned tentative fix for this issue is scheduled for the 2605 release.
- As a workaround, use the new Product Integration REST API instead of the Simple Product Administration SOAP API.
See Also
3487591 - Known Issues in SAP CPQ
Keywords
attribute value translation, soap api, sales cloud cpq, product integration rest api, translation issue, multiple products, attribute value code, translation bug, workaround, 2605 release, translation inconsistency, api payload , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
SAP Knowledge Base Article - Public