SAP Knowledge Base Article - Preview

3651686 - Unable to activate Organization Management for new CDC sites

Symptom

  • The Organization Management feature fails to activate for new SAP Customer Data Cloud sites.
  • When attempting activation via the Administration view, the system displays "Processing..." but does not complete the activation process.
  • After reloading the page, the site remains inactive.


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Environment

  • SAP Customer Data Cloud
  • Organization Management (B2B)

Product

SAP Customer Data Cloud all versions

Keywords

organization management, activation issue, sap customer data cloud, processing state, inactive site, site limit reached, b2b , KBA , CEC-PRO-B2B , Organization Management (B2B) , Problem

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