3651812 - 'Posting of payment documents was not completed after 60 seconds' - S/4HANA Public Cloud Edition

In the Manage Automatic Payments App, the payment advice is not generated. The job log contains the message: "Posting of payment documents was not completed after 60 seconds."

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SAP S/4HANA Public Cloud Edition

1. Access the Manage Automatic Payments App.
2. Execute a payment run.
3. Observe that under Output the payment advice is not generated.
4. Check the job log, which displays the message: "Posting of payment documents was not completed after 60 seconds."

The issue occurs during the payment run when the system is unable to complete the posting of payment documents within the allocated time of 60 seconds. There is a 60 second wait-time between the payment document creation and payment medium generation. 

According to the error message details:

You have scheduled payment media creation together with the payment program and have selected the parameter for payment document validation for the payment media. This means the system does not create the payment media until all payment documents have been posted. 

Following a waiting time of 60 seconds, however there is a still difference between the number of payments and the number of payment document posted.

Run the job template 'Create and Send Payment Advice to Payees' in the Schedule Accounts Payable Jobs app.
You can enter the following parameters when you create this job:

• Run Date
• Identification
• Batch number

Run separate jobs for each batch. After running this job, check whether the output of the payment advice has been generated.

Create and Send Payment Advice to Payees

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