SAP Knowledge Base Article - Public

3651882 - Position to job relationship sync not working for New Hires - Onboarding

Symptom

  • Position to job relationship synchronization is not functioning during the onboarding process (in NHDR, PDC and manage pending hires).
  • In add new employee, this feature is working as expected.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Enable synchronization for position to job relationships.
  2. Proceed with the onboarding process for a candidate.
  3. Observe that job relationships are not updated in onboarding or when candidate enters manage pending hires, even though synchronization is enabled.

Cause

This is expected behaviour.

Resolution

  • The synchronization of position to job relationships is supported only for internal hire flows and not for external users.
  • Enhancement requests can be submitted following KBA 209022.

See Also

Keywords

position synchronization, job relationship sync, onboarding, internal hire flow, manage pending hires, synchronization failure, position to job relationship, sap successfactors, onboarding sync , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding