Symptom
- Position to job relationship synchronization is not functioning during the onboarding process (in NHDR, PDC and manage pending hires).
- In add new employee, this feature is working as expected.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Enable synchronization for position to job relationships.
- Proceed with the onboarding process for a candidate.
- Observe that job relationships are not updated in onboarding or when candidate enters manage pending hires, even though synchronization is enabled.
Cause
This is expected behaviour.
Resolution
- The synchronization of position to job relationships is supported only for internal hire flows and not for external users.
- Enhancement requests can be submitted following KBA 209022.
See Also
- Help Portal | Supporting Functions when Enable Additional Internal Hire Activities Switch is ON
- KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
position synchronization, job relationship sync, onboarding, internal hire flow, manage pending hires, synchronization failure, position to job relationship, sap successfactors, onboarding sync , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public