3651954 - Business field does not accept special characters in SAP CPQ

• Business partner custom field does not accept special characters and replaces them with question marks.
• This issue occurs when attempting to set values in the SAP CPQ UI or via API endpoints.
• Special characters, such as Chinese letters, are not retained in custom fields but are retained in default fields like "First Name".

SAP Sales Cloud CPQ

1. Edit the business partner custom field.
2. Copy the value from the "Name" field and paste it into the "Company" custom field.
3. Save and exit the business partner.
4. Reopen the business partner and observe that the custom field no longer retains the Chinese characters.

Expected behavior.

1. Submit an enhancement request through the SAP Customer Influence Portal to address the feature gap.
2. Monitor the enhancement request for updates on implementation.

3271042 - Enhancement Request 

sap cpq, special characters, business field, custom field, chinese characters, question marks, enhancement request, sap customer influence portal, sap cpq ui, api endpoints, feature gap. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem