SAP Knowledge Base Article - Public

3651955 - Hours not Displayed in Time Statement Despite Start and End Times Being Recorded

Symptom

When opening the Time Statement of an employee in the work center, no values are available in the Hours column, although times are recorded and visible in the Start and End time columns.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Time Administration work center
  2. Navigate to the Employees view and select the line of an employee
  3. Choose the "View Time Statement" button
  4. Select the concerned period
  5. Choose the "Preview" button
  6. Observe that values for Working Time exist in the Start and End columns, but the value in the Hours column is missing.

Cause

The visibility of the Hours in the Time Statement depends on several settings. The issue may be caused by the fact that only the Start and End time columns are filled in the Time Sheet. The Hours column is not intended to calculate a duration based on Start and End Time.

Resolution

Duration-based time recording means that working time valuation and calculations are based purely on the durations entered and that start and end times, which can be entered for information or documentation purposes, are not considered for the Timesheet Statement.

To maintain Hours, perform the following steps:

  1. Go to Time Administration work center
  2. Go to Time Sheet view
  3. Find and mark the line of an Employee
  4. Choose Open Time Sheet
  5. Go to the Time Entry tab
  6. Mark the row of a Time Entry
  7. Maintain hours in the Duration field
  8. Save and Release

See Also

Refer to Help Document: Using Durations or Clock Times in Time Administration

Keywords

hours missing, time statement, start and end time, duration field, sap business bydesign, time sheet, working time, hours column, time entry, time recording, time administration, missing hours, time management , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions