3652008 - Prices are not shown in quote item even though present in payload

• Price is not shown in the quote even though it is received in the payload, as verified from the developer console.
• Error message in the developer console: "There is no applicable mapping that can be used for the item field."

SAP CPQ integrated with Variant Configuration

1. Enter the quote.
2. Perform an external reprice action.
3. Check the payload in the developer console to confirm that prices are present.
4. Observe that no price is displayed in the quote item.

• The condition returned from VC does not match the condition defined in the CPQ setup, it is important to note step number and pricing condition (named as conditionTypeId in payload from developer console) should be the same for both.
• Backend changes to the pricing procedure were not propagated to CPQ, leading to improper mapping of conditions.

1. Re-sync the pricing procedure to ensure that the latest updates to pricing conditions are reflected in CPQ.
2. Verify that the condition mappings in the backend align with the configuration in CPQ setup.

Price, Quote Item, Condition mapping, Pricing procedure, CPQ, VC , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed