SAP Knowledge Base Article - Public

3652075 - Unable to populate multiple external references in a solution order - SAP S/4HANA Cloud Public Edition

Symptom

A user would like to populate multiple external reference types and values to a solution order through API.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The standard system behavior does not support adding multiple external references under the "Additional External References" tab. This tab only displays data when it has been populated through API services. Based on the current API, for the additional external references property, only strings within 80 lengths can be populated. 

Resolution

  • Based on the current product, the workaround is to combine the value of multiple references into a single string within 80 chars. These values can be separated through separators. To get values, an additional string manipulation process is needed.
  • To have this function available, raise a feature request in the Customer Influence Portal

See Also

Help Portal:

Business Accelerator Hub:

KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

additional external reference, solution order, bussolnordextreference, multiple references, api limitation, external reference type, configuration, feature request, customer influence portal, odata v2, odata v4, string manipulation , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem

Product

SAP S/4HANA Cloud Public Edition all versions