Symptom
A user would like to populate multiple external reference types and values to a solution order through API.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The standard system behavior does not support adding multiple external references under the "Additional External References" tab. This tab only displays data when it has been populated through API services. Based on the current API, for the additional external references property, only strings within 80 lengths can be populated.
Resolution
- Based on the current product, the workaround is to combine the value of multiple references into a single string within 80 chars. These values can be separated through separators. To get values, an additional string manipulation process is needed.
- To have this function available, raise a feature request in the Customer Influence Portal.
See Also
Help Portal:
Business Accelerator Hub:
KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product
Keywords
additional external reference, solution order, bussolnordextreference, multiple references, api limitation, external reference type, configuration, feature request, customer influence portal, odata v2, odata v4, string manipulation , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , Problem
SAP Knowledge Base Article - Public