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SAP Knowledge Base Article - PreviewSymptom
- Billed consumption details are not displayed in the services tab under the consumption details section.
- The iFlow runs through successfully, and there are no errors in srt_util.
- No data is displayed in the consumption History Graph.
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Environment
SAP Service Cloud Version 2, utilities add-on.
Product
SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
billed consumption details, utilities, SAP Service Cloud, consumption history, DBERCHV, variant category, rate steps, srt_util, iFlow, consumption graph, billing configuration. , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Problem
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