SAP Knowledge Base Article - Preview

3652193 - Scheduled Reports are not being sent when option "Email" is selected on Webi Reports.

Symptom

  • Scheduled reports are not being sent via email.
  • Status of the scheduled report shows "Success" but no email is ever sent.
  • Option to send Email is highlighted on the scheduler.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management on Legacy Oracle

Product

SAP Incentive Management all versions

Keywords

webi, scheduled reports, email delivery failure, smtp configuration, reporting servers, success status, customer inbox feature, sap continuous influence, excel attachment, report scheduling issue , KBA , CEC-SAL-COM-RNA , Crystal and Webi Reports , CEC-SAL-COM , Incentive Management , How To

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