Symptom
- 'Final Confirmation' checkbox is inactive for a specific user in the 'Performance Maintenance Jobs' App.
- Other users can perform final confirmation without issue.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Enter 'Performance Maintenance Jobs' app.
- Select maintenance order operation and click 'Assign to Me'.
- Enter the operation details page, click 'Start', then click 'Record Time'.
- Once the 'Record Time' window pops up, see checkbox 'Final Confirmation' is inactive.
Cause
The user's work agreement for the company code is inactive or not existed.
Resolution
- Enter 'Manage Workforce' app.
- Create new work agreement for the user or set the work agreement as active.
See Also
Keywords
Final confirmation, Perform Maintenance Jobs, Inactive work agreement, Manage Workforce, Maintenance order, Record time. , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public