SAP Knowledge Base Article - Public

3652351 - Cannot Create Project when Changing Project Currency in "Plan Customer Projects" App Using Copy Function

Symptom

When changing the project currency during the creation of a new project using copy function in "Plan Customer Projects" app, the new project cannot be created because of message "The system is busy processing data."

Environment

SAP S/4HANA Public Cloud Edition

Reproducing the Issue

  1. Open the "Plan Customer Projects" app
  2. Select a project and click Copy
  3. Edit the relevant fields for the new project and change the project currency
  4. Save the project.
  5. Observe that the system displays the message "The system is busy processing data" and shows a "Page Unresponsive" screen

Cause

One possible cause is missing of type P (Cost Planning) currency exchange rates for the relevant currencies.

Resolution

In the "Currency Exchange Rates" app, maintain the currency exchange rates for the currencies and dates relevant to the project for rate type P (Cost Planning).

See Also

KBA 3037484 - In Plan Customer Projects app, error "Sorry, the plan data couldn't be saved due to errors." when setting Stage "In Execution" 

Keywords

plan customer projects, currency, professional services projects, rate type P, currency exchange rates, page unresponsive, the system is busy processing data, copy, project , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions