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SAP Knowledge Base Article - PreviewSymptom
After clicking on Provide Additional Data in Add New Hire to Onboarding and then cancelling, the candidate cannot be found in Onboarding dashboard.
In Data Inspector > Table_USERS_SYSINFO, there is an user with username=(candidate's email adress) exists with status=d (inactive external user).
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
SAP, SuccessFactors, OBX, initiate onboarding, manual initiation, cancellation, Provide Additional Data, Add New Hire to Onboarding , KBA , LOD-SF-OBX-MAN , Manual Onboarding , Problem
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