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3652536 - Approver not found in risk approval stage for GRC request in SAP S/4 Hana

Symptom

  • Approver not found in the risk approval stage in GRC requests.
  • Error message displayed in the workflow step history: "Approver not found".
  • The issue occurs when submitting a GRC access request with multiple roles, where one role has a risk.
  • The workflow functions correctly for requests without risks or requests with a single role that has a risk.


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Environment

SAP Access Control 12.0

Keywords

approver not found, risk approval stage, grc request, workflow error, sap s/4hana, sod violation, multiple roles, wf-batch, sap_wfrt, sap_all, sap_new, sap_grac_all, escape path, segregation of duties, workflow step history , KBA , GRC-SAC-WF , Workflow , Problem

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