SAP Knowledge Base Article - Public

3652737 - Error message "ODN number is not available. Define your ODN number." appeared when printing payment receipts in the Create Payment Receipts app

Symptom

The error occurred when printing the payment receipts in the Create Payment Receipts app and stated "ODN number is not available. Define your ODN number.".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Attempt to print payment receipts in the Create Payment Receipts app.

Cause

Both Receipt Lots "0001" and "0002" do not have Number Range configured.

Resolution

  1. Verify that Number Ranges "01" and "02" have been successfully created for the relevant company code in the configuration activity "Create Number Range Groups and Assign to Receipt Lots".
  2. Navigate to the configuration activity "Create Receipt Lots and Assign to Business Places".
  3. Ensure that Number Ranges are properly assigned to Receipt Lots "0001" and "0002".

See Also

Help Portal Configurations for Payment Receipts

Keywords

Payment Receipts, Number Range, Receipt Lots, SAP S/4HANA Cloud Public Edition, Create Number Range Groups and Assign to Receipt Lots, Create Receipt Lots and Assign to Business Places, Error printing, Philippines, Create Payment Receipts, ODN number. , KBA , FI-LOC-FI-PH , Philippines , Problem

Product

SAP S/4HANA Cloud Public Edition all versions