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SAP Knowledge Base Article - PreviewSymptom
The download option is not functional for messages in the Manage Messages app that are older than 60 days (or as configured in the Manage Connections app).
Error message displayed: `{"status":404,"message":"Message not available, Message retention period expired"}`
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Environment
ICH Stage and Production
Product
SAP Industry Process Framework all versions
Keywords
message retention, manage messages app, download error, retention period expired, ICH onboarding, message not available, 404 error, manage customization, parameter key, message retention period , KBA , IS-LS-ICH-OBT , ICH Onboarding , Problem
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