SAP Knowledge Base Article - Public

3653058 - Request time off tile missing in home page for user in SuccessFactors

Symptom

User does not have REQUEST TIME OFF tile in the home page.

Environment

SAP SuccessFactors Employee Central

SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  1. Proxy as the user.
  2. Navigate to the Home page.
  3. Observe that the REQUEST TIME OFF tile is not available.

Cause

The user does not have the required time off permissions to access time off.

Resolution

1) Navigate to Admin Center > RBP Troubleshooting.

2) In the "Access User" field, search for the user's ID and click on "Search".

3) Review the permissions assigned to the user.

4) Search for "Time Off" in the search bar to confirm that no permissions are configured for this functionality.

5) Add the following permission to the user:

Employee Views
Employee Views Section > Time Off > View
Employee Views Section > Manage Time Off > View

Manage Time Off
Time Account(View)
Time Account(Edit Time Off)

Time Management User Permissions
Access Time Off

6) Verify that the REQUEST TIME OFF tile is now visible on the user's home page.

See Also

Refer to: Employee Permissions for Time Off

Keywords

request time off, time off tile missing, sap successfactors, permissions issue, production environment, test environment, rbp troubleshooting, admin center, time off permissions. , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions