Symptom
During participant configuration, searching by a specific ID does not return the expected result and/or the related ID is missing
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access Peppol Exchange app
- Go to Configure Participants tab
- in 'Party ID Types' field, search by ID
- ID not found
Cause
The registration of PEPPOL participant is a self-service action.
Resolution
Registering a Peppol Participant
To register your company as a Peppol participant and enable electronic document exchange or validation via e-mail, please follow these steps in the SAP BTP Cockpit:
1. Access Your SAP BTP Subaccount
- Log in to the subaccount where SAP Document and Reporting Compliance, cloud edition is subscribed.
2. Navigate to the Application
- Go to Instances and Subscriptions. Under the relevant row for the application, click on Actions → Go to Application.
3. Open 'Configure Participants'
- In the Peppol Exchange app, choose the Configure Participants tile and click on New Participant.
4. Fill in Participant Details
- Business System: Select Other (unless using SAP Business Network)
- Party ID Type: Choose the identifier type (e.g., VAT, GLN)
- Party ID for My Company: Enter your official company identifier
- Destination: Select the destination mapped to your backend system (S/4HANA, ERP, etc.)
5. Save and Activate
- Once the details are entered, click Save, then Activate. Your participant will then be available for use in the Peppol network or e-mail validation flows.
Note: If your system uses multiple destinations, repeat the registration process for each destination.
Keywords
Configure participants, party id type, edocument cockpit, btp cockpit, peppol, configuration, company, destination, communication, integration. , KBA , CA-GTF-CSC-EDO-PAP , Document Compliance Peppol Exchange Service , Problem
SAP Knowledge Base Article - Public